Global Telecommunications Company Achieves Operational Resilience with Sub-Tier Visibility

A leading U.S.-based multinational telecommunications company grappled with supply chain challenges due to limited visibility beyond its tier-1 suppliers. The company’s reliance on information solely from tier-1 suppliers left it in the dark about the deeper layers of its supply chain. The need for advanced supply chain mapping and visibility became clear with the introduction of U.S. tariffs on Chinese imports in 2018 and during the early stages of COVID-19. Lacking the capability to internally map and manage these complexities, the company partnered with Resilinc. This not only resulted in significant cost savings and increased market share but also fortified the company’s agility in responding to global disruptions, including the Suez Canal crisis.