Kamal Ahluwalia reflects on his leadership journey, starting from his early days in India where a strong emphasis on education and adaptability remained central to his growth. His formative experiences include working at Metaphor and later joining Apple to write the TCP/IP stack for the Newton device—an opportunity he later regretfully left just before Apple rebounded dramatically, teaching him patience and the importance of being in the right place at the right time. Adopting the Navy SEAL principle of “extreme ownership,” Ahluwalia emphasizes taking full responsibility—no blame, no excuses—for outcomes, exemplifying this approach during his tenure at Apttus and now at Resilinc. His leadership at Resilinc centers on asking better questions, trusting the team, and encouraging open, early conversations about mistakes to foster accountability and continual improvement.
As CEO, Ahluwalia is steering Resilinc toward becoming a fully AI‑first company, changing its domain to Resilinc.ai as a clear signal of that commitment. Within a month, the company launched intelligent agents addressing the Uyghur Forced Labor Prevention Act and tariff compliance—quick wins that inspired internal belief in AI’s potential. To guide future development, he employs a four‑part framework: identifying what customers want to know, the actions those insights trigger, data availability, and workflow automation. This approach ensures trust, transparency, and real-world applicability—not black‑box solutions. He also stresses the need for cultural transformation, encouraging employees to learn AI terminology and engage actively; he warns that automation may eliminate some jobs, but also create entirely new roles—making reskilling essential
