Our clients are asking suppliers to provide the following information about their business. Global manufacturing location addresses, emergency contact personnel at these sites, major activity undertaken at the site and recovery time for the site in case of a major disruption. If an alternate site is available to take over this business in a disruption, we ask for the location of the alternate site and the time it takes to resume supply. We also ask that you upload the list of parts that you make at each manufacturing site.

Yes, many of your competitors are participating in this effort.

Resilinc Corporation’s software and services offering helps companies improve visibility to global locations that are critical to the supply chain – it is an information and analytics platform and enables companies to proactively manage disruptions and recover quickly. Resilinc’s standardized approach to resiliency ensures that customers can access suppliers’ location and recovery information without putting undue additional burden on their suppliers. Our clients have authorized Resilinc to contact suppliers for gathering information on their behalf. On the Resilinc platform, suppliers can securely share information with selected/approved customers about their multi-tier supply chain visibility, business continuity, and hurricane preparedness, etc.

Typically, an initiative like this follows an annual refresh cycle.

The time taken depends on the number and type of manufacturing sites, activities performed and number of parts made there, and how readily accessible this information is to you.

Resilinc’s platform is our new product upgrade. Our platform promises to save you time and effort, brings exciting new capabilities, and a crisp, modern user interface, and it is mobile supported.

The purpose of collecting this information is to proactively identify global supply chain locations where our parts originate. During a crisis event which has the potential to disrupt our operations, we will quickly pull up sites which are located in the impacted area. All the information provided by you here will be available to key client users. It helps you to reduce multiple redundant inquiries you might be getting from your customers today in case of a disruption. Also, we want to avoid asking you these questions while you’re trying to recover your business. During a crisis, we would also know proactive measures you have in place to recover your business quickly. This reduces the number of requests for information you have to support during a disruption. Having access to this information beforehand also helps us to collaborate more effectively with you on getting business back up and running. A key benefit of providing this information to the Resilinc platform is that you can share it with other customers who may be requesting the same type of visibility. Resilinc’s solution allows you full control over which customers get access to your information.

This is a supply chain visibility exercise. Suppliers who refuse to participate are perceived as higher risk suppliers due to lack of information about their footprint and recovery practices. The more information you share with us, the better our customers will be able to collaborate with you and participate in the recovery effort.

Resilinc takes customer and supplier data very securely. This is why your information is securely provided within an HTTPS browser, which is the same level of security as your bank. The Resilinc cloud-based solution is secure. The salient security certifications of this platform are its Industrial Strength, Scalable, Secure, and Multi-Tenant Architecture. Security: Firewalls, IDS, network scans, strong password policies Privacy: EU Safe Harbor, TRUSTe, ISO 27001, SAS 70 Type II, SysTrust, SOC 2 Type 2 Compliant Individual orgs/environments for each entity are accessible by secure HTTPS access only to supplier’s employees. For security purposes, each customer and supplier org can only be accessed by their own employees. I.e. Customers do not access supplier orgs directly, and Suppliers do not access customer orgs directly. Only parts which one customer purchases are visible to them once supplier approves the customer’s access. Read more about Data Security https://resilinc.ai/compliance/

No, there are no fees to suppliers to access the solution, provide the information and approve customers. Resilinc’s solution is completely free for suppliers.

Yes, please send your standard mutual non-disclosure agreement to [email protected], and we will review and sign.

Partners can go to https://portal.resilinc.com from their browser. For the very first time, Partner users would be taken to the Registration form. Users can set their username, password, contact details etc., and submit the form.

You will receive an email from the Resilinc Team which will direct you to Registration Form. Post updating the Registration form, you will be directed to the login page.

You are provided with a link where you can register for an introductory presentation’s session. Resilinc will be conducting multiple webinars each week over the next 4 weeks to introduce partners to the Resilinc platform. The link to webinars can also be found in the Partner Relations Specialist’s email signature.

WarRoom card shows you what your customers see after an event happens. It includes all the events which partner receives from Resilinc EventWatch team. The App card will contain 2 cards which will include Pending Response Requests and a Map showing active events and your mapped sites. When you click on any event Id in Response Request card, you will see the event detail and the bulletin. You can respond to the event from event detail card. NOTE: Partners can now Taylor the response to each customer, including non-Resilinc users, in a single environment. This card is Mobile-enabled, and partners can download the Resilinc Mobile App to review and respond to events directly from a phone (IOS and Android).

It’s the world’s first ever, comparable measurement of a company’s supply chain resiliency; a Powerful tool for measurement and benchmarking on critical risk metrics that allows companies to improve resiliency and share with potential customers to win business. R Score product series include 3 products: R Score Benchmark, R Score Diagnostics, and R Score Insights. When you click on the R Score card it will direct you to the website: www.theRscore.com

You can download the Resilinc app in your mobile phone and login into the app. Through the mobile app, Resilinc notifies you about news and events impacting supply chain (known as Bulletins). You can review these and if you’re impacted, you can confirm impacted/not impacted to your customers through the app.

After registering and logging into the platform portal, you will be able to access the data you have already provided to Resilinc. The data provided in the past can be found in the Completed Survey App Card.